Terms & Conditions

Terms and Conditions

General
These terms and conditions will apply to all transactions placed online, by e-mail, telephone, fax or post with Songbird Naturals Ltd.  Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law. Nothing in these terms and conditions will be deemed to affect your statutory rights. By using this site you are agreeing to these terms and conditions. 

Orders
We are pleased to accept orders by any of the following methods. Online transaction (secure server), e-mail (unsecured), post, fax  or telephone. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard or Visacard.  If the issuer of your card refuses to authorise payment to us, we will not be liable for any late and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder. If you are paying by BACS or cheque, unless an arrangement has been made, orders will not be dispatched until the funds have been transferred.

Songbird Orders in mainland Europe

All orders to mainland Europe will be sent via the postal system or courier, whichever is the most cost effective. Different delivery charges will apply.

 

Products, Prices & Content


Any information displayed on our website or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly. 

We reserve the right to alter our prices and specifications without notice.

Ownership of Goods


All items supplied to the customer remain the property of Songbird Naturals Ltd until final payment of all sums owing in respect of those goods has been received in full by us. 

Comments & Complaints


We would like to think that our dealings with you are completely up to your expectations. However, If you wish to comment or complain about any aspect of our dealings with you, please write to:

Andy Harrod
Songbird Naturals Ltd
The Norton Barn
Ditcheat Hill Farm
Ditcheat
Somerset
BA4 6TL
UK

or email info@songbirdnaturals.co.uk

You can also phone us on 01749 860 387